Will I be receiving a copy of my client’s policy information? You (the intermediary or agency) will see that the proposal you had created via Surer…SurerAugust 26, 2021
Will my client receive a copy of their policy information? Upon successful policy issuance your client (the policyholder) will receive confirmation via SMS and email…SurerAugust 26, 2021
What is the claims process like should my clients require my help? A claim can be submitted through FWD’s website and will include step-by-step guides on submission…SurerAugust 26, 2021
Who can we contact if I face issues or have further questions with regards to FWD Surer Maid Insurance? For matters relating to using the Surer platform, we have a concierge team on hand…SurerAugust 26, 2021
How long is the FWD Surer Maid Insurance quote received valid for? Your FWD Surer Maid Insurance quote is valid for 30 days after the first date…SurerAugust 10, 2021
What is the process of policy issuance like? Once you have shared the quote with your client (the potential policyholder) the client can…SurerAugust 10, 2021
What if I sign up for a monthly plan and cancel within the month? How will I be charged? You will still be charged for the month – however, your account will also remain…SurerJune 14, 2021
How do I subscribe to a paid plan? Login to your Surer account, click on your profile picture on the top right hand…SurerJune 14, 2021
Is the payment method secure? Surer uses Stripe to process its payment. Stripe is an American financial services company headquartered…SurerJune 14, 2021
Will I be able to get an invoice for my subscription payments? Yes. Login to your Surer account, click on your profile picture on the top right hand…SurerJune 14, 2021