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[Concluded] Webinar: Insurance Intermediaries in the Digital World

By May 21, 2023June 6th, 2023No Comments

General Insurance Intermediaries who attend the full duration of the webinar will be provided a certificate of attendance by Singapore Insurance Institute (SII) for 2 CPD hours eligibility

We are back with our bi-monthly webinar!

In this upcoming webinar, we will be sharing on a theme that many intermediaries have been considering / wondering about – their place in the digital world.

Insurance Intermediaries in the Digital World

We will share more about the importance of digital transformation and the value this will provide to intermediaries. Not only that, we will also share more about the goodness that intermediaries can leverage in the digital world to drive customer engagement and business efficiency.

Agenda and topics:

  • Transforming in the digital world
    • The importance of digital transformation
    • Why the digitally transformed intermediary cannot be replaced
  • Outlook of the insurance industry vis-a-vis the digital world
    • Reading into what is being written
    • What intermediaries bring to the table in this day and age
    • Decoding intermediaries’ pain points
  • Customer engagement in the digital world
    • Understanding the decision making process
    • Content creation for engagement
    • What is a CRM system and what it should do?
  • Leveraging what the digital world provides to drive business efficiency 
    • Myths and facts about digital productivity solutions
    • Insurtech: Surer case studies

Once again, we are pleased to share that General Insurance Intermediaries who attend the full duration of the webinar will be provided a certificate of attendance by Singapore Insurance Institute (SII) for 2-CPD hours eligibility!


To RSVP, simply fill out the form below and we will send you full details of the seminar via email. 

We will also drop you a reminder of the webinar closer to date.

Webinar Details

  • Date: 6 June 2023, Tuesday

  • Time: 10.30am – 12.30pm

  • Venue: Zoom 

This webinar is free and open to all insurance intermediaries who are interested in the topic, so please feel free to share this with your peers and network!


Question 1: What is the process like for me to get my certificate of attendance?

Answer: You will first have to RSVP via the form above with the details indicated. Upon the start of the webinar, you will be required to identify yourself by changing your Zoom username to show the first 4 digit of your NRIC along with your full name. Your attendance will be marked if you stay for the full duration of the webinar. We will then share the attendance list with Singapore Insurance Institute (SII) for verification. We will then share your certification of attendance with you via email. This whole process will take between 5 – 10 business days (after the webinar is concluded).

Question 2: What if I am only able to join for a portion of the duration of the webinar? Would I be eligible for the certificate of attendance?

Answer: No. To obtain a certificate of attendance, all attendees need to be present for the full duration of the webinar.

Question 3: Is the CPD hours only applicable to General Insurance agents?

Answer: Yes. CPD hours is only applicable to general insurance agents only and regardless of your principals. After the training/webinar, a certification of attendance will be emailed to the eligible attendee with the CPD hours endorsed and awarded by the Singapore Insurance Institute. You can then submit this certification of attendance to your principal to clock the CPD hours.

Question 4: If I am a life agent and have a General Insurance license as well, would I be eligible to clock CPD hours from this webinar for my General Insurance license?

Answer: Yes.

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