Feature intro: smarter KYC process with proposal co-creation feature

As with other ‘feature intro’ articles, we picked this feature to share more about because this was one of the biggest pain points we understand required solving. 

“KYC process can be very tedious at times – multiple back and forth with the client can be frustrating for both parties.” – a problem one of the intermediaries we had interviewed shared.

Sharing a proposal form with a client to co-create with you

We totally understand this pain point.

The KYC process for General Insurance products can differ greatly from product to product. Information required about a Professional Indemnity product is hugely different from that of a Motor / Car insurance product. 

Surer’s proposal co-creation feature allows you to co-create a proposal with your client digitally! 

Essentially, you can share any of the 50 insurance product forms we have on Surer with the client. Simply select the client you want to share the form with, select the form and click on ‘Share with client’ in the top right (see video demo at the bottom of this article) and an email is automatically triggered to the client to prompt them on this!

If you are worried that the client may be inundated with many of the form fields on a form – don’t worry! 

Your client is not required to fill up the entire proposal form – just any part of which he has first hand info or knowledge of.

For example, for a Private Motor insurance, instead of going back and forth with the client requesting for vehicle details, your client can fill it out directly on their own.

Once your client has filled out the information to the best of his knowledge, you will be prompted by your digital personal assistant. 

Your next action is to simply check through the information your client had filled out, complete the rest of the proposal and off you go to getting quotes!

Over 50 insurance product forms to choose from

Here’s a list of product forms you can choose from:

1. Association Liability
2. Bailees Liability
3. Banker’s Guarantee / Bond
4. Burglary / Full Theft
5. Business Interruption / Consequential Loss
6. Combined General Liability
7. Commercial Motor (Fleet)
8. Commercial Vehicle
9. Contractor / Construction All Risk
10. Cyber Liability
11. Dental
12. Directors & Officers Liability
13. Electronic Equipment
14. Erection All Risk
15. Errors & Omissions
16. Events Liability
17. Fidelity Guarantee
18. Financial Institutions Professional Indemnity
19. Foreign Worker Medical
20. Golfer’s
21. Group Hospitalisation and Surgery
22. Group Personal Accident
23. Individual Hospital & Surgery
24. Inland Transit
25. International Private Medical Insurance
26. Machinery Breakdown
27. Maid
28. Marine Cargo
29. Marine Hull
30. Medical Malpractice
31. Miscellaneous Property
32. Money
33. Motor Trade (Trade Plate/Road Risks)
34. Motorcycle
35. Outpatient
36. Personal Accident
37. Pet
38. Plate Glass
39. Pleasure Craft
40. POLO Bond
41. Private Motor
42. Product Liability
43. Professional Indemnity
44. Property
45. Public Liability
46. Student Travel
47. Travel
48. Work Injury Compensation
49. Markel’s Accountant’s Professional Indemnity Scheme
50. FWD’s Surer Maid Insurance
51. FWD’s Surer Maid Insurance (COVID-19)
52. FWD’s Surer Maid Insurance (POLO)
53. Chubb’s PAL Protect™ (Chubb Personal Accident & Lifestyle Protect)
54. Chubb’s Simply Home® Enhanced

As a pro tip, you are not limited to just selecting one product form to be shared with your client. As with many proposals, it could be a combination of products – this can be done as well!

Video demo of how the proposal co-creation feature works for a more seamless KYC process

Here’s a short video demo of how this feature works!

Like what you see? 

SIGN UP FOR FREE NOW and start using a smarter way to conduct your KYC!