Surer conducts survey amongst insurance intermediaries with interesting findings (2022)

Surer recently conducted a survey to help us understand how we can serve insurance intermediaries better.

Here are some interesting findings from the survey that we would love to share!

Given that this is the second year we are conducting the survey, take note of the difference in results (to the same questions) between 2021 and 2022.

Profile of survey respondents: 76.2% Financial Advisors (FA) | 14.3% Composite Insurance Agents | 9.5% Tied Life Insurance Agents

Finding 1: 89.5% of FAs and Composite agents sell General Insurance 

Result from 2021: 78% of Financial Advisors (FAs) and Composite Agents sell General Insurance regularly

Finding 2: Top pain point faced by intermediaries is the difficulty in getting quotes due to slow/non-replies

Result from 2021: Top pain point faced by insurance intermediaries is that of getting multiple quotes for clients due to multiple systems by insurers

Finding 3: The top 10 preferred General Insurance companies are…

1.  AIG Asia Pacific Insurance
2. Liberty Insurance
3. EQ Insurance
4. Chubb Insurance Singapore
5. QBE Insurance (Singapore)
6. Sompo Insurance Singapore
7. Allianz Insurance Singapore
8. Allied World Assurance
9. Auto & General Insurance (Singapore)
10. Berkley Insurance Company

 Result from 2021: 

• AIG Asia Pacific Insurance
• Liberty Insurance
• MSIG Insurance (Singapore)
• Sompo Insurance Singapore
• QBE Insurance (Singapore)
• Chubb Insurance Singapore
• Tokio Marine Insurance Singapore
• Allianz Insurance Singapore
• EQ Insurance Company
• Allianz Global Corporate & Specialty SE Singapore Branch